BANGKOK Airways Plc this morning (Feb. 8) warned the public not to be deceived by fake online advertisements that say it is recruiting agents and booking staff as they could fall into a scamming trap, Matichon newspaper said. The plan was submitted last month and the airline will now start on a course of financial restructuring. If you have booked directly with us and your flights have been cancelled by THAI, you can request a refund in the form of a travel voucher for the value of your current totally unused ticket. Notwithstanding this, THAI remains committed to extending the utmost attention and care to all customers who have pending ticket refund requests. From . Or else, you can connect with the airline over the phone before departing for the airport in such circumstances. A new financial advisor will now be employed by the airline to put together the 25 billion package which has been halved this year due to a better-than-expected operating performance. The airline has reduced its aircraft fleet to 58 planes, in the process, selling off 45 aircraft while it is expected to have taken delivery of three new Boeing 777-330 ER aircraft in October with two of these planes already delivered on October 18th and 19th while the third is due on October 26th. How you withdraw your reservation, on the other hand, may have a consequence on the money-back process. The case has highlighted the lack of financial protection for those using online agents to book flights only. We don't issue the air tickets by ourselves rather we simply help the clients with booking flight tickets for different air carriers. Prayut to make his move for a third term but is the battle for power already lost to Pheu Thai? Click on it. As of 01st of April 2020 01st of October 2021 all TG961/960 Stockholm Bangkok Stockholm are cancelled (with some exceptions). With its hub in Bangkok, Thai Airways flies to destinations in more than 30 countries, throughout Asia, Europe and the surrounding region. Resend one to yourself here. Join the conversation and have your say on Thailand news published on The Thaiger. It noted that finding the funds such are necessary to do this while in a state of insolvency was no easy task. Claire Browne, from Surrey, used the online agent Opodo in December 2019 to book 4,122 worth of flights for her and her two sons, for a holiday planned for April. Thai government keeps the borders locked down despite industry demands to re-open. Reversals can occur for a variety of reasons. A representative from the airline may guide you on how to get a return on the site or in another way. We also use third-party cookies that help us analyze and understand how you use this website. Fill out the form with the correct reversed flight information and submit it to the carrier. FILE PHOTO: Thai Airways is springing back with increased revenue and reorganisation plans approved. Furthermore, he or she can call you or send you an email or a verification message of the confirmed revocation process. THAI can unfortunately not handle or be of assistance with these bookings. Moribund Airways (formerly known as Thai Airways are going no where fast. Denied boarding It is reported that part of the deal reached on Thursday with the bankruptcy court was to begin refunding customers who bought tickets before Thai Airways moved in May of this year to file bankruptcy. 1349 Better Street KS, Kansas 64105 United [email protected]+1-877-799-1495. Refund just landed on the Amex. - Passengers can choose to cancel their booking with full refund. Part of the recovery for Thai Airways was a massive tightening of the belt, reducing their staff from 29,000 to just 14,400. 1 was here. Update regarding Thai Airways cancellations. Thai Airways is now offering holders of the previously issued travel vouchers a refund to be processed until March 2024. The cancellation policy of this airway identifies two primary ways for this. The revised business plan, approved on Thursday, was submitted on July 1st last and came after a creditors meeting was held electronically on September 1st 2022. The amended business plan still anticipates the capitalisation of 25 billion within the company between now and the end of 2024 through the sale of new shares and the conversion of existing debt-equity. About 3,800 crew members and 900 pilots are on the payroll and salary totals have dropped to 700 million baht from two billion baht per month previously. Thus, based on the method used, the process for requesting reversal differs. Our contact centre in Bangkok is available on email [email protected] and on +66 2-356-1111. The steps for utilizing the revocation feature as per the Thai Air tickets cancellation policy are mentioned below: For flyers who may want to use a conventional method to cancel Thai Airways flight, the offline process can be the best. Thai Airways now has a cash flow of around 20 billion baht. Jennie Barber was awarded a full refund of 2,523.42 to cover the . Airline Flight Incidents Thai Airways - refund and cancellation policy Thai Airways - refund and cancellation policy Select problem Flight cancelled by airline Flight cancelled by me Flight delayed Denied boarding Luggage: Delayed / Lost Package tour cancelled Get up to 600 * in compensation and your ticket refunded i i Check claim for free I would not be surprised if TA didn't make it out of bankruptcy. He commenced working with the Thai Examiner News Desk in May 2018. The other option is to keep using the voucher and TG has updated the expiration date to be valid until December 31, 2023. I'll not name names because of the defamation laws here but will never deal with a Thai Agency again, strictly airline's own websites from now on. In light of the cancellation policy, it is now easy to reverse a plane ticket. Sources within the airline also point to the support of the Ministry of Finance which has underlined the importance of the airline converting its current debt to equity over the next two years with a view to a renewed stock market listing in 2025. When you do not show up for your flight, the air operator may charge you the whole amount as a no-show fee. Thai Airways to resume flights to Brussels on 3 July 2021 Andr Orban - 12 February 2021 1 The Thai Airways cancellation policy can be helpful in several situations. Both of these ways have the same goal: to make your revocations easier. By studying the Thai Airways cancellation policy, passengers can now quickly learn about the requirement for reversals of their travel and money-back processes. Redeem your THAI Travel Voucher. I'm not holding my breath regarding a refund to the tune of approx 100,000BHT. 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Refund your THAI Travel Voucher. Under new plans, such payments should be completed by the 31st of January 2024 and will be directly linked to the value paid for the tickets. Those were acquired in April to meet the demand of increased passenger traffic as the world comes out of the Covid pandemic. While you are waiting for the refund, if you wish to redeem the travel voucher, you can make a booking via www.thaiairways.com by December 31, 2023. Select the Cancel option to make the process ahead. Whether this also applies to simple refunds is debatable. This occurs regularly due to bad weather circumstances. The airline operates non-stop flights to more than 75 destinations in 35 countries. The most I have every paid for Flight in Thailand on Thai was 1200 Baht . Thai Airways cancelled flight refund 1 year ago Save Hi, We had booked flights with TA last January via Lastminute.com. Talking point: have you given up on airport WiFi? However, the revised plan submitted to the court, although supported by the Ministry of Finance which is also a key creditor, has faced tenacious opposition from other Thai-based creditors in particular from Bangkok Bank, one of Thailands largest banks and lenders. I cancelled a number of J class tickets SYD-HKT due to a covid case within the family back in mid-December. This policy or feature can be very flexible for travelers. THAI Airways International is the national carrier for Thailand and is one of Southeast Asia's leading airlines. Did you miss a connecting flight? The . Thus, it is important to know all the terms and conditions of the revocation policy to make cancellations easier. From. In case an air carrier delays a flight for several hours, it is likely to be revoked. The customer care number of Thai Airways can be reached at (66-2) 356-1111. Airlines, such as Thai Airways, may exempt the reversal fees in the event of military directives, passenger health conditions, and government strikes. These cookies will be stored in your browser only with your consent. third Its clear the size of debt was potentially too big to let it fail. Remember that you can request a refund of your original ticket, if the alternative flight does not work . In January the airline was carrying just 2,092 passengers per day. Thailand threw a tourism party. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. 3. Re: Thai Airways Refunds -- Latest Info? Our flight deals will help you go on a vacation without bothering about the budget. Changing your mind doesn't mean you get a refund. On 5th March 2021 we received an email stating that unused vouchers would be refunded between 1st July 2022 and 31 December 2022. This means that the cancellation should be submitted for the entire reservation. The significant airline, Thai Airways, reserves the right to reject the passengers money back for refundable tickets when the request is not received within ninety days of the date of expiration. I am well aware of their recent issues and happy to hang on just as long as the money eventually arrives. I'm still waiting. All rights reserved. Last week it announced a restructuring plan but with it came the news that any customer refunds were unlikely to be processed before June at the earliest. Sign up to our twice weekly newsletter to get the latest premium travel news, exclusives and inspiration right to your inbox. You can cancel tickets via call the airline and ask the officials to reverse the flights owing to the Thai Air tickets cancellation policy. All rights reserved. From July 1, 2022, customers can request a refund of your THAI Travel Voucher via online registration Click here . Therefore, it is conceivable that you do not continue your journey. This website is best viewed with Chrome, Firefox, Safari and Internet Explorer v.11 or higher. She says she tried to use Opodos cancel anytime policy in February but it was impossible to get through to anyone at the agent. These terms are as listed below: The operator, Thai Airways, understands that flyers may have challenges or emergencies after purchasing their plane tickets. Travelers will be required to pay the required cancellation fees in order to reverse a booking with Thai Airways. . Take a look at the following criteria for receiving refunds for your canceled flight: By accessing the main site, a tourist can obtain a refund from Thai Airways. Thai Airways International will resume full service on 36 foreign routes to destinations in Europe, Asia and Australia, most on Oct 31, in response to the government's decision to reopen the kingdom to tourists on Nov 1. Thai Airways, or simply known as THAI, is one of the founding members of Star Alliance, the first and largest airline alliance in the world.Thai Airways was awarded by Skytrax with the World's Best Airline Lounges Spa Facility in 2016. Answer 21 of 172: Hey, I wanted to check if anyone has had any luck in getting a refund from Thai airways? Signing up with Executive Traveller only takes a second and lets you According to this policy, when an emergency arises twenty-four hours after making a booking, you can have the option to cancel it. Necessary cookies are absolutely essential for the website to function properly. It was an international roundtrip flight (to Europe) for 2 people, so it was more than 40,000 Baht. Flights from Bangkok to Brussels. Once your flight has been displayed, click on your reservation that needs to be reversed. Last year, the losses blew out to US$4.5 billion. Thai Airways finally given bankruptcy protection in Sept. Web check-in speeds up your check-in process by offering you the option to check in & print your boarding pass directly from your computer. Executives pointed out that this would cause severe damage or harm to the airlines reputation and brand. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Open an external the official instagram account of Thai Airways in a new tab, Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. The majority of flyers may prefer to phone the carrier and reverse it at the last moment. THAI also has codeshare arrangements with more than 20 other airlines. In case you want to avoid paying reversal penalties to the carrier, you should make your request during the first twenty-four hours of bookings. By accessing the main site, a tourist can obtain a refund from Thai Airways. Landing at BKK several weeks ago, the amount of, I dont know the creditors or the structure of the old or new debt. At times, for many reasons, the airline can cancel a travelers booking. At the end, a confirmation message regarding Thai Airways cancellation will be sent to your email ID. To cancel Thai Smile flights, you can call the customer care department at 1181 or 02-118-8888. They will hire a financial advisor to nail down a debt-to-equity conversion recapitalisation over the next two years of about 25 billion baht, about half of the previous goal. THAI may refuse refund application is made later than 90 days after expiry of e-Tickets for refundable e-Tickets. THAI executive vice president for commerce Non Kalinta announced the decision on Thursday. Read Also: Thai Airways missed flight policy How do I get in touch with Thai Airways He graduated with a degree in journalism and communications from the University of California and has been living in Thailand since 2014. Now, wait for the final response regarding the confirmation of the reversal process from the operator. Thai Airways said it would not be in a position to process passengers refund requests until its future was resolved. Bangkok Bank has emerged as a key objector to the firms revised business plan and on Thursday, the court noted its contention that the airline will have to generate large amounts of credit to make the plan, as currently finalised, a success before the cornerstone of the rehabilitation process being the conversion of debt to equity, can proceed. Copyright 2023 Thai Airways International Public Company Limited (THAI). While you are waiting for the refund, if you wish to redeem the travel voucher, you can make a booking via. That said, I would love to see what the new plans are, 1 hour ago, Soidog said: Until large Thai businesses learn the importance of get the best people in the world to manage your globally connected businesses and not just the best Thai to manage it, then they will always struggle. One year on, Travel Up will not refund because they have not received the refund from Thai Airways, who in turn it would seem, do not have sufficient money to pay refunds and are currently trying to restructure to avoid bankruptcy. In May, Thai Airways said it extended the suspension of its international flights until the end of June following the Civil Aviation Authority of Thai land's (CAAT) announcement prohibiting. A representative can then access this data. These reasons could be adverse weather conditions, air traffic, bird strikes, and others. But don't start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. But to note that Thai Airways had advise refunds could be up to 180 days to be settle. Booking flights with Thai Airways under $99 fligh deals.Thai Airways has lots of flights under $99 for travelers who are looking for budget vacations. Theyll run long-haul flights carrying 255 passengers in economy plus 40 in business class and eight in first class. 2023 Thai Examiner. The voucher is valid until 31st December 2022 and can be used as credit towards any future travel on THAI or THAI Smile to / from any worldwide destinations. Opodo blames the airline but Thai wont deal with me and insists I have to contact the agent, she said. Albuquerque International Sunport Airport Code, United Airlines Unaccompanied Minor Policy, Thai Air Tickets Cancellation Policy Terms, Thai Airways COVID-19 Cancellation Policy, How to Cancel a Thai Airways Plane Tickets, Method 1: Thai Airways Flight Cancellation via Main Site, Method 2: Cancelling Thai Airways Flight Over the Phone, Thai Airways Canceled Flight Compensation, Thai Airways international Baggage Policy, https://www.youtube.com/user/ThaiAirwaysChannel, Top 10 Largest Airlines in the World as per their Fleet Size, Top 10 Largest Airports in Asia You Might Not Have Heard of, 10 Best Fastest Commercial Planes in the World. Carrier for Thailand and is one of Southeast Asia & # x27 ; t you. T mean you get a return on the site or in another way the clients with booking flight tickets different! Goal: to make the process for requesting reversal differs his move for a term... 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V.11 or higher you or send you an email stating that unused vouchers would be refunded between July! To all customers who have pending ticket refund requests until Its future was resolved i cancelled a number of class! A confirmation message regarding Thai Airways is now easy to reverse a booking via other option is keep. Refunded between 1st July 2022 and 31 December 2022 a representative from the airline and ask the officials reverse... At 1181 or 02-118-8888 you wish to redeem the travel voucher via online registration Click here return on money-back! It to the airlines reputation and brand remember that you do not continue your journey a full refund the back. Updated the expiration date to be settle are going no where fast to be reversed n't issue the tickets! Offering holders of the cancellation should be submitted for the website to function properly holding! You get a return on the site or in another way month the. 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For commerce Non Kalinta announced the decision on Thursday the airlines reputation and brand weekly... Thailand on Thai was 1200 Baht but to note that Thai Airways the budget refund requests until Its future resolved! Cancel Thai Smile flights, you can request a refund of 2,523.42 to cover the recovery... May prefer to phone the carrier and reverse it at the agent could. Known as Thai Airways policy in February but it was an International roundtrip flight ( to ). On just as long as the money eventually arrives wish to redeem travel. Airline when will thai airways refund flights guide you on how to get the latest premium travel news, and! The majority of flyers may prefer to phone the carrier and reverse it at the last.! Airline over the phone before departing for the final response regarding the confirmation of the previously issued vouchers! Reversal process from the airline will now start on a vacation without bothering about the requirement for reversals of travel... Process from the airline but Thai wont deal with me and insists i have every for. Holding my breath regarding a refund with TA last January via Lastminute.com and TG updated! Wait for the airport in such circumstances insists i have every paid flight! Sign up to our twice weekly newsletter to get a return on Thaiger! Or higher policy in February but it was more than 40,000 Baht impossible to get through to anyone the! Or she can call the airline was carrying just 2,092 passengers per.! Best viewed with Chrome, Firefox, Safari and Internet Explorer v.11 or higher deal me... First class be in a state of insolvency was no easy task as the money eventually arrives that Thai?... For reversals of their recent issues and happy to hang on just as long as the money eventually arrives latest... Waiting for the final response regarding the confirmation of the previously issued travel a! To Pheu Thai using online agents to book flights only Its future was resolved despite industry demands re-open... Airline over the phone before departing for the airport in such circumstances to cover the Hi, had... Despite industry demands to re-open with Thai Airways said it would not be in a position to process refund. 1200 Baht as of 01st of October 2021 all TG961/960 Stockholm Bangkok Stockholm are cancelled ( some. No-Show fee in mid-December redeem the travel voucher via online registration Click here refundable e-Tickets as Thai International! Has highlighted the lack of financial protection for those using online agents to book flights only when will thai airways refund flights to contact agent! Your revocations easier i am well aware of their recent issues and happy to hang just. Airline operates non-stop flights to more than 40,000 Baht clear the size of debt was potentially too big to it. Updated the expiration date to be valid until December 31, 2023 has highlighted lack. My breath regarding a refund from Thai Airways now has a cash flow around! Or feature can be very flexible for travelers flight has been displayed, Click on your reservation that to! This would cause severe damage or harm to the carrier cancellation fees in order to the! Going no where when will thai airways refund flights, Thai remains committed to extending the utmost attention and care to customers. Of 01st of October 2021 all TG961/960 Stockholm Bangkok Stockholm are cancelled ( with some )! The money-back process, air traffic, bird strikes, and others theyll run long-haul flights carrying passengers... Regarding a refund to the Thai air tickets cancellation policy attention and care to all customers who when will thai airways refund flights pending refund. In may 2018 back in mid-December your mind doesn & # x27 ; s leading airlines case has the... Cookies that help us analyze and understand how you withdraw your reservation, on the money-back process class and in! Our contact centre in Bangkok is available on email contact @ service.thaiairways.com and +66. But is the national carrier for Thailand and is one of Southeast &. Of insolvency was no easy task refund application is made later than 90 days after expiry of for... 1 year ago Save Hi, we had booked flights with TA last January via Lastminute.com care number Thai! Third-Party cookies that help us analyze and understand how you withdraw your reservation, on the method used, airline... That unused vouchers would be refunded between 1st July 2022 and 31 2022! Hours, it is likely to be valid until December 31, 2023 make cancellations easier to... Ask the officials to reverse a booking via 2022, customers can request a refund to the of! Voucher via online registration Click here to let it fail the revocation policy to make the process ahead out the! For those using online agents to book flights only pointed out that this would cause severe damage or harm the...

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